Business Solutions

Call Center Services

Qualinsoft Call Centers combine capability and expertise in order to provide you with the right solution, taking into full consideration industry proposition, timing and target market. Qualinsoft Call Centers engage in the full process of project planning and set up, ensuring a full understanding of your requirement giving you the full benefit of our many years of experience within the call center industry.

We have a much focused list of service offerings primarily specializing in outbound solutions, including:

FEATURES

• Offering our Call-Centre Services
• Managing it right through as you would do if on your own
• Taking you to the limits of Customer Care through our advanced Customer centric Call-Centre Management.
• To start with, we will customize and setup our Call-Centre Services to suit your Business need, upon understanding your needs; Our expert team will assist you through out.

Our Call-Centre will provide the following services on your-behalf: Receive all incoming calls from your customers who are looking for Services/Support on your products that would include:

• Prospect Inquiries
• Marketing support
• Technical support
• Help-Desk
• Complaint Services

The Technology that our call-centre uses to service the calls include:

• Fully automated call Desks
• Fast Communication Links
• Fail-safe telecommunication systems
• Duplicated system to ensure uninterrupted call reception
• Multi-Location Connectivity to ensure fast response
• 24 hours, 365 days availability

Our call center is manned by qualified college graduates, with Good communication skills and high language fluency. With our efficient call-centre management, you are assured of:

• Immediate, faster and superior responses to your customers
• 24 hours / 365 days uninterrupted customer services
• efficient responses by our well-trained, highly motivated, and highly skilled call-centre executives
• Fully Backed-up call response centers

Send us an Inquiry for more information and quick quote:biz@qualinsoft.com